Thank you for contacting the State of Iowa. We take great pride in our state and our service to you–our customers and will respond to you within the next 48 hours. If this is an emergency, please call 911.

If you need immediate assistance, you can find contact information for all state agencies in the state directory.

If you are having technical issues with a State of Iowa system, please contact the OCIO Service Desk at (515) 281-5703 or (800) 532-1174 during business hours Monday through Friday between 8:00 a.m. and 4:30 p.m. or submit a Service Desk request at

Contact Form

If you can't find the information you are looking for on our website, use the contact form

Secure Email

The Iowa Division of Banking has implemented a system that enables the secure transfer of email between our office and other offices. The public is welcome to use this system to securely send email to the IDOB.

There are two different systems offered by our secure email solution provider - one is ZixDirect secure email, and the other is web based secure email (Zix Portal). EACH SOLUTION REQUIRES ITS OWN AUTHENTICATION (Username and Password).

Emails sent as attachments (into your outlook or other emails clients) are stored locally at users' computer for a long time; Emails stored on the web based solution will be deleted in 14 days.

You can reply to ZixDirect emails in a secure mode without leaving your email client.

Our Zix Portal solution provides a way for you to INITIATE secure email to IDOB employees.

Log In to Zix Portal Secure Mail

Email Questions For:

Information Request Fees (Effective January 1, 2010) Cost
Proof of Official Record (Certified Copy) $25
Certificate of Good Standing $25